Refunds and Exchanges Policy: Novado Skincare does not accept returns or exchanges for any products purchased, whether online or in-store. All sales are final. We are committed to delivering high-quality skincare products, and we encourage you to carefully consider your selections before making a purchase.
Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact us within 14 days of receiving the product. We will work with you to resolve the issue, which may include providing a replacement product or a store credit.
