At Novado Skincare, we are dedicated to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make purchases, use our services, or interact with us in any way. By accessing or using our website and services, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, shipping address, phone number, and payment details when you make a purchase, create an account, or subscribe to our newsletters.
  • Usage Information: We collect information about how you interact with our website, including your IP address, browser type, operating system, pages viewed, and actions taken.
  • c. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and gather information about your preferences and activities on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and delivery.
  • Customer Support: To provide customer support, respond to your inquiries, and address issues related to your purchases or interactions with us.
  • Marketing: To send you promotional emails, newsletters, and marketing communications with your consent. You can opt-out of these communications at any time.
  • Website Improvement: To analyze website usage, gather insights, and improve the functionality, design, and content of our website.

3. Information Sharing

We may share your personal information with:

  • Service Providers: Third-party service providers who assist us in processing orders, shipping, payment processing, and other functions necessary to provide our services.
  • Legal Compliance: To comply with legal obligations or respond to lawful requests from government authorities.

4. Your Choices

  • Marketing Communications: You can opt-out of receiving marketing communications from us by following the instructions provided in the emails or contacting us directly.
  • Cookies: You can manage cookie preferences through your browser settings and choose to accept or reject cookies.

5. Security

We take reasonable measures to protect your personal information. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the revised Privacy Policy on our website.

7. Contact Us

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us:

Novado Skincare

Address: 

Georgian mall, 509 Bayfield St, Barrie, ON L4M 4Z8

Email: [email protected]

Phone: +1 647-558-8086

Thank you for entrusting Novado Skincare with your personal information. We are committed to safeguarding your privacy and providing you with the best skincare experience possible.